Casa Fantastic Cleaning Services, Inc. ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, who we share it with, and the choices you have.
This policy covers https://www.casafantasticcleaningservicesinc.com and any landing pages or forms that link to it (the "Site"). It also covers information we collect by phone or in person when you contact us about cleaning services.
Information you give us. When you request a quote, book a cleaning, or contact us, we collect your name, email address, phone number, service address, details about the property, and anything else you choose to include in your message.
Information collected automatically. When you visit the Site, we receive your IP address, browser and device type, the pages you view, and the search or advertisement that brought you here. This comes from cookies and similar technologies.
Please do not send sensitive information such as financial account numbers through our web forms or by standard email.
The Site uses cookies and tracking tags to function properly, to measure how visitors use it, and to support our advertising. The tools currently in use are:
Section 6 explains what these tools receive. Section 7 explains how to opt out.
We use the information we collect to:
If you give us your mobile number and agree to receive texts, we may send appointment reminders, service updates, quotes, and, where you have separately agreed, promotional messages.
Consent to receive texts is never a condition of purchase. You can decline texts and still book with us.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. You may also contact us using the details in Section 11.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
We do not sell your personal information. We have never sold customer lists, contact details, or service records, and we do not exchange the name, email address, phone number, or service address you give us with anyone for money or other consideration.
We share information only in these situations:
Service providers. Vendors who work on our behalf, including website hosting, scheduling, customer management, email and text message delivery, and analytics. They may use the information only to do work for us.
Advertising and analytics tools. The tools listed in Section 3 receive cookie and device identifiers along with the pages you view on the Site. They do not receive the contact details you submit through our forms. Some state privacy laws classify this kind of identifier disclosure as "sharing" for advertising purposes, so we disclose it here. Section 7 explains how to stop it.
Legal and safety. When required by law, subpoena, or legal process, or when necessary to protect the rights, property, or safety of our company, our clients, or the public.
With your direction. When you ask us to share information or otherwise agree to it.
Advertising. Adjust your Google ad settings at https://adssettings.google.com, adjust your Meta ad preferences inside your Facebook or Instagram account, or use the industry opt-out tools at https://optout.aboutads.info and https://optout.networkadvertising.org. On a phone or tablet, use the "Limit Ad Tracking" or "Opt out of Ads Personalization" setting.
Browser signals. We treat a Global Privacy Control signal as a valid request to opt out of the identifier sharing described in Section 6.
Cookies. Most browsers let you refuse or delete cookies. Some parts of the Site may stop working correctly if you do.
Your information. Contact us at any time to see, correct, or delete the information we hold about you, or to unsubscribe from marketing. We honor these requests wherever reasonably possible and will tell you if a legal obligation prevents us from complying.
We keep personal information for as long as we need it to serve you, maintain business records, and meet our legal obligations, then delete it or strip it of identifying details.
We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and restricted access. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
We may update this policy as our practices or legal obligations change. When we do, we will revise the "Last Updated" date above. If a change is significant, we will give more prominent notice on the Site.
Questions about this policy, or want to exercise any of the choices described above? Contact us:
Casa Fantastic Cleaning Services, Inc.
8685 Wilshire Blvd. Suite 15-D
Beverly Hills, CA 90211
Email: info@casafantastic.com
Phone: (424) 222-2955
We respond to privacy requests within the time required by law, generally within 45 days.